Customer-Centric Community Banking: A Conversation with IncredibleBank’s Todd Nagel
In this special episode, Sean and Gina welcome Todd Nagel, President and CEO of IncredibleBank, the country’s first national online community bank. With bank branches in Wisconsin and Michigan, an expansion plan for new locations in key markets and a digital-first approach, IncredibleBank’s growth path is reaping rewards for this signature financial services brand. Not satisfied with the status quo in banking, IncredibleBank boasts a unique marriage of trademark customer service and award-winning innovation. With a passion for people – employees and customers alike – Nagel believes that banking should be at the center of every community with bankers leading by example through philanthropy, local business development, community-building and creating conditions that foster a robust economy.